Tell Bell - Kelston Products

FAQs

1. Why Tell Bell Train my dog?
2. What is included in the Tell Bell box?
3. Why can't I just use some bells on a string to Tell Bell train my dog?
4. My dog is not ringing the bell?
5. My dog is scared of the bell?
6. My dog rings the bell and only wants to go outside to play?
7. Can I let my dog go outside in my fenced in yard after he rings the Tell Bell?
8. When can we add another Tell Bell, since we have a larger home?
9. What do I do when I travel with my dog?
10. My Tell Bell is not working?
11. My dog keeps chewing and playing with the Tell Bell?
12. My dog still has accidents in the house, yet is ringing the Tell Bell independently some of the time.
13. My dog is big and over a year old, can he still be Tell Bell trained?
14. My dog always wants to go for a walk and then potty?
15. Can Tell Bell work with an outside dog?
16. Why do I need two Tell Bells?
17. What if the Tell Bell slides on my tile or hardwood?

1. Why Tell Bell Train my dog? It allows your dog to communicate to you that he needs to go outside to potty. Other benefits of Tell Bell consist of the following:
Your dog goes outside to potty.
It is attractive and sits out of the way by the door.
It doesn't ring when people are opening or closing the door like hanging bells.
It doesn't cause for a dog to mark your doors accidentally like hanging bells.
It is easy to transport when traveling.
It is easy to find a dog sitter, because Tell Bell gives your dog a way to communicate his need to potty.

2. What is included in the Tell Bell box? You receive 2 Tell Bells, Training DVD and a step by step written instruction manual.

3. Why can't I just use some bells on a string to Tell Bell train my dog? This approach is not good, because hanging bells may result in your dog marking up your door when he lifts his paws up to touch the bells. Tell Bell sits near a door, out of the way, and is only heard when rung by the dog. Unlike hanging bells that are heard when the door is opened and closed, making it confusing to a dog, since the bells are rung at other times not associated with going outside to potty. Lastly, the methodology developed for Tell Bell is easy to implement and is exclusive to Tell Bell training your dog.

4. My dog is not ringing the bell? Be patient with Tell Bell training your dog. Some dogs are harder to train than others. Part of this is due to personality, yet most of it's due to the way the dog was raised. If it was raised in a wired mesh cage and accustomed to the smell and excrement in the cage, you can expect it to take longer to potty train your dog. It will take an average of 4 – 8 weeks of consistent training before your dog will begin ringing the Tell Bell independently. It is imperative that every member of the household be consistent in all the steps to Tell Bell train your dog.

5. My dog is scared of the bell? Continue taking your dog to the Tell Bell before taking him outside to potty. With time your dog will not be scared.

6. My dog rings the bell and only wants to go outside to play? The good news is that your dog is ringing the Tell Bell independently. Now you need to train him to only ring the Tell Bell to go potty. This is only accomplished when every member of the household is taking the dog outside to just potty, and brining the dog immediately back inside. If this is occurring then your dog is simply testing you to see if the door will open every time he rings the bell. Be patient and try to distract him, especially if he just went outside to the restroom. The point is to not discourage your dog from ringing the Tell Bell, rather to find something else to occupy his time.

7. Can I let my dog go outside in my fenced in yard after he rings the Tell Bell? Yes, but just know that he may be associating the Tell Bell with going outside, versus going to potty. This would not be recommended for a dog under the age of 6 months of age.

8. When can we add another Tell Bell, since we have a larger home? Wait until your dog is at least 6 months old and has been successfully Tell Bell trained for 3 months. Put the second Tell Bell by another door that you desire to take your dog out. Never set a Tell Bell by a door you have no intentions of using to take your dog outside to potty.

9. What do I do when I travel with my dog? Make sure that you always keep an extra Tell Bell in your vehicle, because a Tell Bell trained dog is a “Welcomed” dog! As guests in hotels or in the homes of your friends and family, you and your dog will be more welcomed than dogs that bark or scratch to indicate their need to potty.

10. My Tell Bell is not working? Please return your Tell Bell with receipt and we will replace it with a new Tell Bell. If it was defective it will be replaced at no cost to the consumer. For damages caused by negligence, then there will be a charge depending on the parts that need to be replaced. If your Tell Bell is broken, then remove it immediately and use the other Tell Bell in your box and contact us at www.tellbell.com .

11. My dog keeps chewing and playing with the Tell Bell? Tell your dog, "no chew" or "no play" when you see him doing this type of behavior to the Tell Bell. You do not want to scare him from the Tell Bell, yet you don't want him to chew or play with it. After removing him from the Tell Bell and saying, "no chew" or "no play", then give him a bone or toy that he is permitted to have.

12. My dog still has accidents in the house, yet is ringing the Tell Bell independently some of the time. It is imperative that you remove any odor left from the dog exterminating in the past. Not doing so, will only confuse your dog, because they have great noses. You can limit the accidents by keeping a close eye on your dog. Additionally, do not let your dog roam your home independently; rather keep him in a safe area where you spend the majority of your time. Make sure you have a safe indoor area that belongs strictly to your dog. This area can be a crate, a small room or a dogs playpen. This will give you a place to keep your dog when you are unable to watch him and it gives your dog a place of his own. Dogs like to have their own “personal space” and will not potty in that place unless, of course, they have to wait too long.

13. My dog is big and over a year old, can he still be Tell Bell trained? Yes, a dog of any size and age can be Tell Bell trained. The saying, “an old dog can learn new tricks” is true with Tell Bell. It may take a little longer, but your dog will soon associate Tell Bell with going outside to potty.

14. My dog always wants to go for a walk and then potty? Unless you really want to take a walk every time your dog needs to potty, then don't take him for a walk. Dogs learn by repetition and if you keep giving in and taking him for a walk after he rings the Tell Bell, then you are training him to do this behavior. Rather, after he rings the Tell Bell take him only to the area where he is suppose to potty. You will likely have to wait longer in the beginning and make sure you give a command to your dog to potty like "hurry up" or "go potty" along with his name. After he potties, then take him immediately back inside. Wait at least 5 minutes inside, then if you desire, take your dog for a walk. Again, don't do it every time, because dogs are very smart and yours will associate a walk every time after going back inside.

15. Can Tell Bell work with an outside dog? Tell Bell was designed to be used with dogs that are kept inside. If you have a dog that is outside the majority of the time, you may want to still train him, so he can be indoors, especially if the weather is suboptimal.

16. Why do I need two Tell Bells? It is helpful to have two Tell Bells if you plan to take your dog out two different doors in your home. Additionally, it is great to have extra Tell Bells for traveling, to keep at your pet sitters home, or to keep at the homes of friends and relatives you frequently visit.

17. What if the Tell Bell slides on my tile or hardwood? It is fine if the Tell Bell slides some. Once your dog is Tell Bell trained, he or she will move it less due to being more accurate at hitting the top of the plunger. Additionally, you can put the Tell Bell on the corner of a rug that is in front of your door.